Geotcha :: FAQ

Frequently Asked Questions

How long after purchase of unbranded version will I receive the script?

The process is automated, so your order is available immediately. The only exception is if you pay via eCheck in which case it can take 5 business days before your check clears, and your order is available for download.

Do you offer volume discounts?

Yes! Please contact us for a quote.

What are the licensing terms?

Each license (free branded version and commercial unbranded version) is valid for a single domain. If you would like to use a script on more than one domain, you will need to acquire a license for each domain. Resell rights and redistribution rights are not permitted under any circumstances.

Any redistribution of the Geotcha™ Application without the expressed written consent of Virtual Solutions is strictly prohibited. Copying any of the code contained within Geotcha™ Application, and claiming it as your own is also prohibited. By using the Geotcha™ Application, you agree to indemnify Virtual Solutions from any liability that might arise from their use.
You agree to retain the link back to http://www.geotcha.com/ on all pages. If you wish to remove the link from the footer, you must purchase an Unbranded License.
GEOTCHA™ APPLICATION IS PROVIDED 'AS IS', WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

Is the script encoded?

The one(1) core PHP script is encoded, and your license domain name is locked in to that file. This file cannot be edited or removed. No third party decoders required. All other files (including but not limited to PHP files, language files, and templates) are not encoded, and you are allowed to edit them.

Are updates free?

Yes! You have lifetime access to updates for no additional charges.

Do your scripts illegally data scrape / mine other websites for content?

No! Our scripts ONLY fetch content from websites that provide API's that allow content / data to be fetched remotely, and where it is explicitly allowed in their Terms of Use. When considering a competitor's script, always ask them who is the data provider so you can verify that the provider allows their data to be used in this manner. If they refuse to divulge the provider before purchase, then the odds are very good that their script is stealing data. Providers catch on to this very quick, and they will block your site was accessing the provider server - thereby rendering your script useless!

Do you have a refund policy?

Yes! We offer a 30 day money back guarantee with the following conditions:

  • Refund request must be received within 30 calendar days of the purchase.
  • Script either (i) cannot be installed on your server, or (ii) is not fully functional.
  • Our support team was allowed server access to attempt to resolve the issue within a reasonable time.
  • You have not violated any license conditions

Do you provide technical support?

Yes! We offer web-based support forum technical support 7 days a week.

Can you customize the script? Do you offer other custom programming services?

Yes and yes! Our rates are $30 US per hour. Please contact us for a quote.